Windows Update Problem Server 2012

When trying to install updates on a server I’ve been unable to click on the links to see the Optional or Important pending updates- they just didn’t work. It is if they are just formatted as links but don’t actually do or go anywhere.

In the past when going to the start screen and typing “update” to open the update utility I’ve seen an option for “Install Optional Updates.”
As a troubleshooting step I started from that point, got the same (seemingly) update window but now was able to click the links, select the updates, and install them.